Thank you for contacting us.

If you are an existing customer, please call our 24/7 Customer Care Team on the numbers below.

Group Health Insurance (Global Health Benefits)

• Call (toll-free in Singapore): 800 188 6017
• Call (toll-free in the United States): 800 253 7052
• 24-hr International Customer Care Helpline: +86 (21) 6086 3109

Individual Health Insurance (Global Health Options)

Customer care team, treatment approval, enquiries on policy information, claims and payments.

• Call (toll-free in Singapore): 800 186 5047
• Call (toll-free in the United States): 800 835 7677
• Call (toll-free in Hong Kong): 2297 5210
• Call (worldwide 24/7 hotline): +44 (0) 1475 788182